📄 Privacy Policy
Effective Date: 01-11-2024
Collect::Grow::Show (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.collectgrowshow.co.za, or subscribe to our services. This policy complies with the Protection of Personal Information Act (POPIA), 2013, of South Africa.
1. Information We Collect
We collect the following categories of personal information:
1.1 Personal Information You Provide:
- Full name
- Email address
- Contact number
- Physical address
- Billing and payment information
- Subscription preferences
- Plant collection details (if provided)
If you choose to upload images, notes, or descriptive content about your plant collection, these may be published on your profile or in relevant tools or reports. You retain ownership of this content, and by uploading it, you grant us permission to display and use it as outlined in our Terms and Conditions.
1.2 Automatically Collected Information:
- IP address
- Browser type and version
- Device information
- Browsing behavior on our website (via cookies and similar technologies)
2. How We Use Your Information
We use your information for the following purposes:
- To manage your subscription and provide services
- To process payments securely
- To communicate updates, newsletters, or service-related information
- To improve our website, services, and user experience
- To comply with legal and regulatory requirements
We will not use your personal data for any other purpose without your explicit consent.
3. Legal Basis for Processing
We process your data under the following legal bases:
- Performance of a contract: To fulfill your subscription and provide requested services
- Compliance with a legal obligation: To comply with South African laws and regulations
- Legitimate interest: To improve our services and website functionality
- Consent: Where explicit consent is required, such as for marketing communications
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information in the following cases:
- Service providers: With trusted third-party service providers (e.g., payment gateways) who assist in delivering our services
- Legal compliance: If required by law or to protect our legal rights
- Mergers and acquisitions: If our business is sold or merged, your information may be transferred to the new owner
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or damage. While we strive to protect your data, we cannot guarantee absolute security.
6. International Data Transfers
Your data may be stored and processed outside South Africa. We ensure that any cross-border data transfer complies with POPIA and that adequate protection is in place.
7. Your Rights
Under POPIA, you have the following rights:
- To access your personal information
- To correct or update your data
- To request deletion of your data where applicable
- To object to the processing of your data for direct marketing
- To lodge a complaint with the Information Regulator of South Africa
To exercise your rights, please contact us using the details below.
You may request removal or anonymization of user-contributed content (e.g., personal plant photos or notes), subject to our operational needs and Terms and Conditions.
8. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Cookie Policy and Consent
We use cookies to enhance your browsing experience, personalize content, and analyze site performance. Cookies are small text files stored on your device when you visit our site.
At present, we do not use tracking or marketing cookies. However, we may implement cookies in future for:
- Website analytics (e.g., Google Analytics)
- Advertising and remarketing
- Social media integrations (e.g., Facebook Pixel)
When such cookies are introduced, we will:
- Prompt users with a clear cookie consent banner on first visit
- Provide options to accept, reject, or customize cookie preferences
- Update this Privacy Policy and display the changes clearly
You may control or delete cookies at any time via your browser settings.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Collect::Grow::Show
📧 Email: [email protected]
Compliance with South African Law
This Privacy Policy is drafted in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws.